MPulse Enhances Healthcare Digital Engagement Position through the Acquisition of HealthTrio and Decision Point Healthcare Solutions

Wednesday, December 20, 2023

mPulse, a leader in providing conversational AI and digital engagement solutions for the healthcare sector, has recently completed the acquisitions of HealthTrio and Decision Point Healthcare Solutions. This strategic move signifies a significant step in mPulse's expansion efforts and commitment to enhancing the overall healthcare consumer experience. The acquisitions bring together HealthTrio, a renowned provider of comprehensive health management and member engagement solutions, and Decision Point, an innovative analytics and member experience optimization company. Through these acquisitions, mPulse aims to establish itself as a comprehensive platform for member engagement, analytics, and activation in the healthcare industry, underscoring its dedication to transforming patient and member engagement and improving health outcomes.

The integration of mPulse, HealthTrio, and Decision Point is strategically aligned with mPulse's vision to simplify the engagement between healthcare organizations and their members, brokers, and providers. By harnessing the combined capabilities of these entities, mPulse seeks to empower organizations with the tools to understand the specific needs of their populations, design effective outcome improvement programs, and efficiently operate these programs through advanced omni-channel communication strategies.

According to mPulse, these acquisitions represent a pivotal move in advancing its leadership in digital health and supporting health consumerism, which are focal points for both payers and providers in the healthcare industry. The expanded mPulse platform is well-positioned for growth, catering to a diverse range of healthcare and life sciences customers. Leveraging an AI-powered analytics platform in conjunction with the robust consumer data from HealthTrio and mPulse's digital solutions is expected to expedite the development and delivery of innovative programs that healthcare organizations can implement for the benefit of their populations.





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